A general guide to payroll processing times can be found in the Customer Service Portal HR fact sheet Process Timelines - Recruitment and Payroll & Personnel Services. For more detailed information on timelines for your particular agency, please contact Payroll Services. Timesheets are required to be submitted by casual staff and staff who perform shift work. Shift workers will be paid penalties, overtime and short term higher duties from information recorded on their timesheets a fortnight in arrears. Unexpected leave (e.g. personal leave) applications should accompany the timesheet for the fortnight in which the leave was taken. Any leave taken during the fortnight should be accompanied by the appropriate form to ensure correct payment is made. All timesheets, leave forms, adjustment slips and overtime claims must be certified, approved and signed by your supervisor and/or delegate.