You work so hard to get new clients – but once you have them, what’s the secret to keeping them? In what ways do you surprise and delight your clients? How do you exceed expectations?

As a business owner, it’s natural to want to oversee every aspect of your business yourself. But even the savviest business owners make mistakes, especially when it comes to bookkeeping.

Whether you’re looking for a new bookkeeper or reevaluating your existing one, you need to know what characteristics to look for to determine the quality and longevity of the potential partnership. What constitutes good bookkeeping?